E-commerce System
- CRM and ERP connection
- Quantity discount and special rate calculations
- Multiple shipping and merchant integrations
Currently, there are various commercially available software applications to facilitate e-commerce functionality such as Shopify. These have a fixed set of features that are meant to work with straightforward e-commerce operations. However, in more complicated scenarios, these lack features to meet the unique needs of individual businesses.
Complex e-commerce solutions were designed and tailored to meet specialized requirements such as customizable price margins, connectivity to product builder tools, quantity-based discount calculations and connection to CRM and ERP systems. Order placement features included support for QR codes or scanner guns. Additionally, special rate calculators and communication with multiple shipping carrier databases were designed. These features were implemented based on client needs in order to improve the specific capabilities of e-commerce systems unique to each client.
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Integrating these advanced e-commerce systems improved client and customer satisfaction. The ability to order using QR codes or scanner guns significantly boosted the ease of ordering and shipping. Additionally, calculators that performed quantity discounts and special rate calculations meant customers were provided with accurate representations of product prices after adjustments. Furthermore, connectivity with product building tools allowed the price to be calculated seamlessly through the multi-stage component assembly. Connection to various shipping carriers’ databases and tracking systems improved customer satisfaction by facilitating end-to-end order processing where required.
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