What is CRM?

Customer relationship management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM software is used to support these processes; information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. Typical CRM goals are to improve services provided to customers, and to use customer contact information for targeted marketing.

What is a Web Application?

In software engineering, a Web application or Web App is an application that is accessed via Web over a network such as the Internet or an intranet. It is also a computer software application that is coded in a web browser-supported language.  Web applications are popular due to the ubiquity of a client, sometimes called a thin client.  The ability to update and maintain Web applications without distributing and installing software on potentially thousands of client computers is a key reason for their popularity.

What are the benefits of CRM and Web Applications?

Combining CRM and Web Applications we are able to create custom solutions each geared to your separate needs.  With these softwares in place, a lot of tedium and error is simply removed from whatever processes you may have in your business, be it human or machine related. Ultimately, efficiency and productivity will rise in both your labour and capital investments, ensuring the prosperity of your business.  Furthermore, this combination of software ensures easy update, maintenance and information access for both company users and clients because they operate within a web browser window which can be accessed anywhere in the world.  

Vestra Inet develops such combinations of web applications and CRM, focusing chiefly on user friendly interfaces akin to that of Windows, making it easy to navigate and control.  We have the necessary skill and experience in building customized, visually-pleasing, systems that can control; ordering, inventory, production, shipping, accounting and many more.  Essentially, the work that we are able to create is only limited by your ideas!